About OTS
OTS (Order Tracking System) is an all-in-one logistics platform built for Syrian e-commerce and cash-on-delivery businesses.
What we do
We bring the entire delivery journey into one system: capturing orders, confirming them through a call center, preparing them in the warehouse, dispatching them to a carrier, and tracking every shipment until it is delivered and the cash is collected.
Built for Syria
From Syrian mobile-number validation to a 10-governorate delivery network and AI-assisted delivery estimates that account for real road conditions, OTS is designed around how delivery actually works on the ground here.
Two carriers, one workflow
Choose Masarat Express for live map-based tracking across our branch network, or Babel Express for an integrated shipping flow — pricing, an air-waybill (AWB) and live status that automatically marks the order delivered and collects COD when Babel reports “تم التسليم”.
Who it’s for
- E-commerce stores running cash-on-delivery
- Call-center & sales teams confirming orders
- Warehouse & dispatch operations
- Managers who need one view of orders, cash and delivery